Help & Support

If you have an activation code:

Note: You will receive your activation code in an email when your account has been associated with an organization.

1. On the home page, select Have an activation code?

The Activation code page opens.

2. Enter the activation code in the Activation code field.
3. Select Continue.  

The Register user page opens.

4. Follow the prompts on-screen to enter your account details.

Note: Signing authority can only be granted to a lawyer or paralegal in good standing.

5. Select Create.

You will receive an email with the next steps for your registration request.

If you don’t have an activation code:

1. Fill out the WritFiling Application form
   to become a user.
2. If you need an RSA SecurID token, fill in the Personal Security License and RSA SecurID Token request form.
3. Email form and attachments to Teranet Inc.: admin@teraview.ca or mail. Teranet Inc. is located at 123 Front Street West, Suite 700, Toronto, Ontario M5J 2M2.

Note: Your activation code will come from Client Services when you register.

4. On the home page, select Have an activation code?

The Activation code page opens.

5. Enter the activation code in the Activation code field.
6. Select Continue.

The Register user page opens.

8. Follow the prompts on-screen to enter your account details.

Note: Signing authority can only be granted to a lawyer or paralegal in good standing.

9. Select Create.

You will receive an email with the next steps for your registration request.