Canada Post Service Disruption (November 15, 2024)
Teranet is taking steps to mitigate the impact of the Canada Post service disruption on WritFiling customers.
WritFiling Applications
If you are applying for a WritFiling account, the WritFiling Application Form and Personal Security Licence and SecurID RSA Token Application can be emailed directly to admin@teraview.ca.
If you have recently mailed forms and would like to confirm receipt, please contact Customer Support here.
Teranet Hard Tokens
If you have purchased a Teranet Hard Token(s), there may be delays receiving your token(s). We encourage you to use a soft token, a free and convenient option for user authentication. Soft tokens are easy to use, can be transferred between devices, and have a longer expiry date compared to hard tokens (14 years for a soft token vs. five years for a hard token). Contact Customer Service to obtain a soft token today.
If you have any questions or need help, please Customer Support here.
Thank you for your cooperation and understanding,
The WritFiling Team
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