I forgot my password. What do I do?
- On the WritFiling login page, select Forgot password.
The Forgot password page displays.
- Enter your username and email address.
- Select Submit.
You will receive an email from the WritFiling team.
- Select the link in the email (or copy and paste it into your browser address bar, or type it there).
The User account activation page opens.
- Enter the activation code from the email.
- Select Continue.
- Answer the two security questions.
Note: If you don’t remember your security question answers, you can contact Customer Service at onwritfiling@teranet.ca.
- In the application, from the drop-down menu with your username, select Change password.
The Change password page displays.
- Enter your existing password, then enter and confirm your new password.
- Select Apply.
